[Review] Expectations Exceeded

“I couldn’t start writing this review fast enough. We are so pleased not only with our new sofa set — which is sturdy, decent quality and cost a sixth of what we would have paid at one of the hilariously overpriced patio stores in our area — but with Ohana. They are the good guys, folks. The best communication I’ve ever encountered with an online retailer. I mean they called to confirm the order, not just emailed. Shipping happened a bit faster than I expected, and the freight company that Ohana used provided the most granular tracking updates I’ve ever seen — even the names of the people who unloaded the trucks at transfer depots! Bravo, Ohana! I ordered from them because of the positive reviews, the good price and the fact that, unlike most of the stuff I was seeing on other sites, no assembly was required. The customer service just added to our expectations-exceeded experience.”

We aim to provide positive experience to all of our customers and it makes our day to hear back from happy customers. Thank you for sharing your review!

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